Frequently Asked Questions

The Healy App crashes when connecting to the Healy and my iPhone.

Devices with an iOS operating system can be negatively affected by a strong WIFI router or other Bluetooth Devices when initially connecting to the Healy.

If you have troubles connecting your Healy with your iPhone please ensure that you are not in the immediate proximity of a router or other Bluetooth Devices when initially connecting to the Healy.

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