Frequently Asked Questions

Login button is grey in the HealAdvisor Analyse App

If you can't login into the HealAdvisor Analyse App because the login button is greyed out, please check the following:

-the email address space is filled in and has the appropriate email format
-the password space is filled in
-all three agreements are read and accepted (tap on the buttons instead of sliding over them if you wish to accept them)

If issue still persists, please try a different internet connection


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