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COVID-19 Alert to all Healy Members: Currently there are no approved therapies to treat or prevent COVID-19 (Coronavirus). Neither is the Healy intended to diagnose or treat COVID-19. Healy is designed to harmonize your bioenergetic field and enhance recovery, vitality and wellbeing, not to cure, treat, mitigate, diagnose or prevent disease. You should always seek such advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the World Health Organization (WHO). If you, your family, or customers experience any of the COVID-19 symptoms as described by WHO, we urge you to seek medical diagnosis and treatment.
The Healy Watch App can't find my Healy Watch
In the case where your Healy Watch App can't find your Healy Watch device under "Device Management", make sure that:
1) The Healy Watch device is fully charged,
2) The Healy Watch device is not connected to another smartphone (white line on top left corner of the Healy Watch device interface indicates that it is not connected, green line indicates that it is connected).
3) The Healy Watch App is not already connected to a different Healy Watch device.
4) The Sleep Mode should be turned "OFF" on your Healy Watch device (Functions - Sleep Mode).
5) The Healy Watch device is close to your smartphone.