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Frequently Asked Questions

What is the Music option and how does it work?

The Music option is meant for Music Control of the Music App on your smartphone, it can be found on the “Functions” screen on your Healy Watch device. It can start a song, stop it, go forwards or backwards. There is a difference between Android and iOS on how it operates.

For Android:
1) There needs to be a Bluetooth connection established between your Healy Watch device and the Healy Watch App.
2) Healy Watch App needs to be turned on in the background.
3) Music App needs to be turned on in the background.

For iOS:
1) There needs to be a Bluetooth connection established between the Healy Watch device and your smartphone.
2) Healy Watch App does not need to be turned on in the background.
Note: On iOS, every Music App besides the Apple Music App needs to be turned on in the background for this to work. To control music from Apple Music App, it is enough to have the established Bluetooth connection between the Healy Watch device and your smartphone.

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