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COVID-19 Alert to all Healy Members: Currently there are no approved therapies to treat or prevent COVID-19 (Coronavirus). Neither is the Healy intended to diagnose or treat COVID-19. Healy is designed to harmonize your bioenergetic field and enhance recovery, vitality and wellbeing, not to cure, treat, mitigate, diagnose or prevent disease. You should always seek such advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the World Health Organization (WHO). If you, your family, or customers experience any of the COVID-19 symptoms as described by WHO, we urge you to seek medical diagnosis and treatment.
Can't find my Healy device in the smartphone Bluetooth settings
Connecting the Healy device does not go through your Bluetooth settings. Instead, you can connect to both Healy App and HealAdvisor Analyse App in these Apps.
The connection screen in both Healy App and HealAdvisor Analyse App appears after reading through the Disclaimer and pressing "I have a Healy". Make sure that the Healy is turned on before continuing.
When you come to the connection screen in the Healy App, it will ask you to input the Serial Number or scan the QR code (both on the back of the Healy device).
In the HealAdvisor Analyse App it will search for any active Bluetooth device. Once the Healy is found, its Serial Number will appear, on which you can then click in order to start the connection.
You can find more information about the connection process in the Manuals.