COVID-19 Alert to all Healy Members: Currently there are no approved therapies to treat or prevent COVID-19 (Coronavirus). Neither is the Healy intended to diagnose or treat COVID-19. Healy is designed to harmonize your bioenergetic field and enhance recovery, vitality and wellbeing, not to cure, treat, mitigate, diagnose or prevent disease. You should always seek such advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the World Health Organization (WHO). If you, your family, or customers experience any of the COVID-19 symptoms as described by WHO, we urge you to seek medical diagnosis and treatment.

Frequently Asked Questions

App frequently loses connection to Healy

If the Healy app is frequently losing connection to your Healy, please try the following steps:

- Restart the Healy app and try again,
- Exit the app, reset the Healy device (hold the power button for 15-20 seconds until steady green light) and try again,
- Fully charge your Healy,
- If none of the steps above work for you, try the following:
iOS -> restart the phone
Android -> clear Bluetooth cache and data on your smartphone (tutorials on how to do it can be found online, if you need assistance reach out to our support).

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